3/28/2024 0 Comments Test internet connection dropsTroubleshooting your network is not something I'd be able to help with unless I had more information about it's setup, but the basics are to test the same way at each joint (typically routing point or switch) to see when the problem starts occurring again. If this is clear, then your IW is fine, and you know it is your network, if it is not clear, then run new cabling between there and the DMARC. Connect the ISP device back up to where you had it before and again, connect with just a laptop and run the same ping test again. Now if you see no issues here, then your problem is your IW or something on your network. ![]() If you see problems here, then it is your ISP's issue and you need to call them, they will do the rest. It it is only for a few seconds, set your ping intervals to 200 ms instead of 1 second and let it run overnight. Connect a laptop to the ISP device and run ping tests to your ISP's primary DNS (this is typically at your first hop and the best place to start). The best method is to start with your ISP device (t1 router, dsl modem, cable modem, etc) and connect it right up to the DMARC (smart jack if it is a t1, bonding device if it is eoc) using a new, short patch cable. The best way to start is to remove as many variables as possible. The hard part about intermittent issues is determining where it is intermittent - you need the where before you can determine the why. Your results can be found in the highlighted part below.I deal with this sort of troubleshooting on a daily basis. Stop the test by pressing the Control and C keys at the same time. Open the Spotlight Search (magnifying glass icon) in the upper right-hand corner. Testing for Packet Loss on MacOS To test for packet loss on a Mac computer: You should report this to your internet service provider so they can investigate further. We recommend CloudFlare (1.1.1.1) or Google (8.8.8.8).Ĭheck the summary when completed for percentage of packet loss. X.X.X.X = This is the ip address you are testing the connection too. n XXX = This allows you to set the number of times it tests. Ping = The command to ping, leave unchanged. Right click the windows icon in the bottom-left corner.Įnter the command as follows: ping -n 100 1.1.1.1 Open Command Prompt/Windows PowerShell (either will work) Testing for Packet Loss on Windows To test for packet loss on a Windows computer: To test for packet loss, you will first need either a Windows or Mac OS computer. ![]() Event the smallest amount of packet loss can take down your stream. Your speed can look great and other things like browsing and watching YouTube can work fine. Packet loss is like the silent killer for internet. Packet loss is either caused by errors in data transmission, typically across wireless networks, or network congestion. Packet loss occurs when one or more packets of data traveling across a computer network fail to reach their destination. Note: To learn more about internet requirements for livestreaming, check out the Stream Quality Settings & Required Upload Speeds article. What else could be causing these issues? It's likely that you're experiencing packet loss. You've ran plenty of speed tests and your upload speed meets the requirements for the resolution you're streaming at. Troubleshooting Broadcast Errors, buffering, and other networking issues can be tedious and time consuming.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |